Hotel & Catering Management

International Open Academy
Online
Precio Emagister

£ 299 - ($ 7,701) £ 29 - ($ 747)
IVA inc.

Información importante

  • Curso
  • Online
  • 50 horas de estudio
  • Duración:
    60 Days
  • Cuándo:
    A definir
  • Campus virtual
  • Envío de materiales didácticos
  • Servicio de consultas
Descripción

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

Do you enjoy helping people?
Do you like being a host or hostess?
Do you have a passion for food?
Do you want a career where you are in a position of control?
If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love. Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work.

Información importante
¿Qué objetivos tiene esta formación?

In our comprehensive online course, you will learn:

Food science
Food production and service
How to run a front office
How to manage and coordinate housekeeping services
Basic accounting, marketing, sales, communication, and customer service strategies and techniques
How to use technology to your advantage

Precio a usuarios Emagister:

Instalaciones

Dónde se imparte y en qué fechas

Inicio Ubicación
A definir
Online

¿Qué aprendes en este curso?

Office IT
Hospitality
Catering
Cooking
Technology
Industry
Ms Office
Catering Management
Hospitality
Office IT
Catering

Programa académico

Module 1: Hospitality management
1.1 Operating a hotel or catering company
1.2 Projecting comfort and ease
1.3 Elevating your business
1.4 Making a profit

Module 2: Food science
2.1 Chemistry of cooking
2.2 Food preservation
2.3Food technology
2.4 Nutrition

Module 3: Food production
3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing

Module 4: Food & beverage service
4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.4 Food service
4.5 Bar service
4.6 Coordinating in hotel restaurants

Module 5: Hotel roles
5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff

Module 6: Hotel front office
6.1 Coordination
6.2 Accommodating guests
6.3 Promoting deals and special offers
6.4 Cashiering and handling money

Module 7: Back office management
7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5 Attracting guests and VIP’s

Module 8: Housekeeping & laundry operation
8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests

Module 9: Accounting
9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit

Module 10: Sales & marketing
10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc.
10.6 Procedures Manual

Module 11: Communication
11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns

Module 12:Applications of technology
12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine

Module 13: Hotel security and health & safety
13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable