Diploma in Office Skills & Receptionist Training

Office Skills & Receptionist Diploma

Study365
Online
Precio Emagister

£ 399 - ($ 10,470) £ 39 - ($ 1,023)
IVA inc.

Información importante

  • Curso intensivo
  • Beginner
  • Online
  • 45 horas de estudio
  • Duración:
    365 Days
  • Cuándo:
    A definir
  • Campus virtual
Descripción

This Diploma course allows you to enhance your office administration & reception skills and prove to employers and recruiters that you’re able to provide office administration, reception, and management and secretary duties to the highest standards. With flexible study times of online learning, apply today to easily gain the skills needed to be a successful Receptionist, Office admin, Office manage, Administrative assistant or Secretary and begin to start a good career.

This course is high demanded and has many advantages for your career life. The biggest advantage is this training will cover your computer skills including working with Microsoft Office, writing administrative documents, data entry, the basics of finance and human resource management skills. This will save your time, money and effort for enrolling another training programme for developing computer literacy & skills in finance.

Furthermore, this programme can develop your customer service skills (receptions skills) and teaches how to produce business documentation and communicate in a business environment such as writing business letters, memo, CV, Covering letters for CV’s, Personal statement, report, and business presentation, Preparation and face to face training to prepare you for Job interviews, Data entry, emailing and formatting documents, etc. Also, it develops your skills in managing finance and human resources, social media and other administrative tasks in an organisation.

Certainly, at the end of this programme you will be able to develop your receptionist skills, administration skills, customer service skills, ICT (Information & communication technology skills), Technical writing skills, managing finance and human resources and also learn how to gain confidence in yourself etc.

Información importante
¿Esta formación es para mí?

This course is designed for individual/groups who prefer distance learning and deal with a busy with life.
Individuals who would like to start working as a Receptionist/ Office Administrator/ Office manager/ Administration Assistant/Secretary.
Individuals who want to further develop their skills in advance office administration tasks such as ICT, Finance and human resources, etc.
Experienced Office Administrative people who want to develop an understanding of IT and Administration skills including finance, human resources etc.

¿Qué pasará tras pedir información?

On receiving your request, one of our stuff members will call you or send you a message by explaining everything about the course you are requesting information including how you can sign up, payment options, exam and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requisitos: There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Learners should be ages 17 or over to undertake the qualification. Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

Instalaciones

Dónde se imparte y en qué fechas

Inicio Ubicación
A definir
Online

¿Qué aprendes en este curso?

Receptionist
Customer Service Skills
Office IT
Microsoft Excel
Microsoft Word
Customer Service
Finance
Writing
Time management
Ms Office
Secretary
Microsoft Access
Diary Management
Microsoft Office
Microsoft Outlook
Office
Dictating

Programa académico

Description

This online Diploma course has been designed for 45 guided learning hours.

COURSE CURRICULUM

1. DEVELOPING CUSTOMER SERVICE SKILLS

2. BUSINESS REPORTS AND LETTER WRITING

3. E-MAILS WRITING TIPS

4. TYPING SPEED DEVELOPMENT

5. TIPS FOR SPEED READING

6. MICROSOFT WORD

7. MICROSOFT EXCEL

8. MICROSOFT POWERPOINT

9. MICROSOFT OUTLOOK

10. MICROSOFT ACCESS

11. DIARY MANAGEMENT

12. HANDLING CONFIDENTIAL DOCUMENTS

13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER

14. SUCCESSFUL MEETING MINUTES

15. NOTE TAKING

16. DOCUMENT PROOFREADING

17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

18. DELIVERING POSTAL MAIL

19. DICTATING

20. ORGANISING A MEETING

21. DATA MANAGEMENT, RECORD KEEPING AND FILING

22. EVENT PLANNING

23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION

24. BOOKKEEPING

25. QUICKBOOKS FOR PAYROLL MANAGEMENT

26. INVOICING/PETTY CASH

27. SUPERVISING AND MONITORING THE OFFICE WORKS

28. TIME MANAGEMENT

29. MOTIVATING EMPLOYEES

30. CREATING AN EFFECTIVE CV AND COVER LETTER

MOCK EXAM

FINAL EXAM

Method of Assessment:

At the end of the course, learners will be required to take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Información adicional

Career path

There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions.