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Cytocrom Consulting Sc

Oracle CRM On Demand Administration Essentials-LVC

Cytocrom Consulting Sc
Semipresencial

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Información importante

Tipología Capacitación laboral
Metodología Semipresencial
Duración 4 Días
  • Capacitación laboral
  • Semipresencial
  • Duración:
    4 Días
Descripción

Objetivo del curso: The course examines the fundamental concepts of Oracle CRM On Demand administrative functionality. It defines the role of the company administrator and includes instruction on administrator tasks and duties. Through a series of hands-on lab exercises, participants learn how to set up, customize, and administer Oracle CRM On Demand for a. company. Destinatarios del curso: Business Analysts. Functional Implementer. Project Manager. Technical Consultant

Preguntas Frecuentes

· Requisitos

Using Oracle CRM On Demand Webinar (course prework) Basic Microsoft Windows navigation skills Basic file-management skills Familiarity with Web-based applications

Programa académico

- Maintain the application and perform critical maintenance
- Manage users and roles
- Control access to records
- Customize fields and page layouts
- Configure automatic record assignment rules
- Embed your sales methodology in CRM On Demand
- Automate actions with workflow rules
- Manage analytic reports
- Describe the role of the administrator
- Use CRM On Demand with other applications
- Temas Del Curso
- The Role of the Administrator
- Setting Up the Company Defaults and Password Controls
- Managing Visibility and Access Control
- Customizing Fields and Page Layouts
- Extending the Application
- Setting Up a Product Catalog and Forecast Schedule
- Assigning Records Automatically
- Embedding Your Sales Methodology
- Using Workflow Rules to Automate Actions
- Managing Access to Reports and Analyses

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