2261 Supporting Users Running The Microsoft Windows Xp Operating System

Curso

En Tijuana

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Descripción

  • Tipología

    Curso

  • Lugar

    Tijuana

Objetivo del curso: This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP.

Sedes y fechas disponibles

Ubicación

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Tijuana (Baja California)
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Blvd Agua Caliente, 10470-3b, 22420

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Opiniones

Materias

  • Windows

Programa académico

Module 1: Introduction to Supporting Users

This module explains how to use troubleshooting guidelines and tools to support users.

  • The Desktop Support Technician

  • The Windows Desktop Operating Systems

  • Tools for Troubleshooting Windows Desktop Operating Systems

Module 2: Resolving Installation Issues

This module explains how to identify and resolve installation issues.

  • Preparing for Installation

  • Preparing the Hard Disk for Installation

  • How the Installation Process Works

  • Troubleshooting an Attended Installation

  • Troubleshooting an Upgrade

  • Troubleshooting an Unattended Installation

  • Troubleshooting the Boot Process

Module 3: Resolving Desktop Management Issues

After completing this module, students will be able to identify and resolve desktop management issues.

  • Troubleshooting Logon

  • Troubleshooting User Configuration

  • Troubleshooting Multilingual Configuration

  • Troubleshooting Security and Local Policy Settings

  • Troubleshooting System Performance

  • Resolving Desktop Management Issues

Module 4: Resolving File and Folder Issues

After completing this module, students will be able to identify and resolve file and folder issues.

  • Managing Files and Folders

  • Troubleshooting Access to Files and Folders

  • Troubleshooting Access to Shared Files and Folders

  • Troubleshooting Access to Offline Files

Module 5: Resolving Hardware Issues

After completing this module, students will be able to identify and resolve hardware issues.

  • Managing Drivers

  • Troubleshooting Storage Devices

  • Troubleshooting Display Devices

  • Troubleshooting Import and Output (I/O) Devices

  • Troubleshooting Advanced Configuration and Power Interface (ACPI)

Module 6: Resolving Print Issues

After completing this module, students will be able to identify and resolve print issues.

  • Installing Local and Network Printers

  • Troubleshooting Printer Drivers

  • Troubleshooting Printers and Print Jobs

  • Auditing Printers

Module 7: Resolving Network Connectivity Issues

After completing this module, students will be able to identify and resolve network connectivity issues.

  • Applying the OSI Model

  • Managing Computer Addressing

  • Managing Name Resolution

  • Troubleshooting Remote Connection Issues

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2261 Supporting Users Running The Microsoft Windows Xp Operating System

Precio a consultar