2261 Supporting Users Running The Microsoft Windows Xp Operating System
Curso
En Tijuana
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Descripción
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Tipología
Curso
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Lugar
Tijuana
Objetivo del curso: This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP.
Sedes y fechas disponibles
Ubicación
Inicio
Inicio
Opiniones
Materias
- Windows
Programa académico
Module 1: Introduction to Supporting Users
This module explains how to use troubleshooting guidelines and tools to support users.
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The Desktop Support Technician
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The Windows Desktop Operating Systems
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Tools for Troubleshooting Windows Desktop Operating Systems
Module 2: Resolving Installation Issues
This module explains how to identify and resolve installation issues.
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Preparing for Installation
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Preparing the Hard Disk for Installation
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How the Installation Process Works
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Troubleshooting an Attended Installation
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Troubleshooting an Upgrade
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Troubleshooting an Unattended Installation
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Troubleshooting the Boot Process
Module 3: Resolving Desktop Management Issues
After completing this module, students will be able to identify and resolve desktop management issues.
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Troubleshooting Logon
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Troubleshooting User Configuration
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Troubleshooting Multilingual Configuration
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Troubleshooting Security and Local Policy Settings
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Troubleshooting System Performance
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Resolving Desktop Management Issues
Module 4: Resolving File and Folder Issues
After completing this module, students will be able to identify and resolve file and folder issues.
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Managing Files and Folders
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Troubleshooting Access to Files and Folders
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Troubleshooting Access to Shared Files and Folders
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Troubleshooting Access to Offline Files
Module 5: Resolving Hardware Issues
After completing this module, students will be able to identify and resolve hardware issues.
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Managing Drivers
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Troubleshooting Storage Devices
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Troubleshooting Display Devices
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Troubleshooting Import and Output (I/O) Devices
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Troubleshooting Advanced Configuration and Power Interface (ACPI)
Module 6: Resolving Print Issues
After completing this module, students will be able to identify and resolve print issues.
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Installing Local and Network Printers
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Troubleshooting Printer Drivers
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Troubleshooting Printers and Print Jobs
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Auditing Printers
Module 7: Resolving Network Connectivity Issues
After completing this module, students will be able to identify and resolve network connectivity issues.
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Applying the OSI Model
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Managing Computer Addressing
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Managing Name Resolution
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Troubleshooting Remote Connection Issues
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Te ayudará a comparar y elegir el mejor curso para ti y a financiarlo en cómodas cuotas mensuales.
2261 Supporting Users Running The Microsoft Windows Xp Operating System