Capability-Release, Control & Validation (RCV)
Curso
En México
*Precio estimado
Importe original en USD:
$ 2,850
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Descripción
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Tipología
Curso
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Lugar
México
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Duración
5 Días
Objetivo del curso: In today's dynamic business climate, service outages cause real bottom line impact to the business. Mature ITIL Release, Control and Validation (RCV) processes are critical to enabling IT organizations to smoothly transition new / changed services into the production environment, helping to ensure stability for IT and the Business. The ITIL Version 3 (V3) Capability Course. Release, Control and Validation (RCV). provides the best practice process knowledge required to build, test and deploy successful IT services. Destinatarios del curso: IT and Business Professionals, as well as Process Owners, requiring deep role-based knowledge of the RCV processes ? Individuals seeking to achieve the ITIL Master or ITIL Expert™ Certification
Sedes y fechas disponibles
Ubicación
Inicio
Inicio
Acerca de este curso
ITIL® V3 Foundation – obtained through ITIL® V3 Foundation or Bridge Course Recommended: 2 to 4 years IT Service Management experience A minimum of 12 hours of personal study
Opiniones
Programa académico
Service Management as a Practice
The Release, Control and Validation Processes:
-Change Management
-Service Asset and Configuration Management
-Knowledge Management
-Release Management
-Service Validation and Testing
-Evaluation and Request Fulfillment
Business Value of Implementing each Process
Objectives and Basic Concepts Related to Each Process
Activities and Roles Involved and their Relationships
Technology and Implementation Considerations
Continual Service Improvement (CSI)
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiarlo en cómodas cuotas mensuales.
Capability-Release, Control & Validation (RCV)
*Precio estimado
Importe original en USD:
$ 2,850