dancing lion training & consultancy

dancing lion training & consultancy

Descripción

Dancing lion training & consultancy specialises in assisting organisations to achieve business results through developing their people. With a strong focus on call centre development, its strength is its ability to combine consultancy advice, training and practical implementation.

Reseñas de Alumnos
4.5 fantástico
39 opiniones
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Opiniones sobre dancing lion training & consultancy (39)

100%
Lo recomiendan
4.5
fantástico
Valoración del Centro

Management Training and Development

H
HR Manager
10/11/2016
Lo mejor: Everything was great – the content, the trainer and the conversation with fellow participants.
A mejorar: Nothing.
Curso realizado: Noviembre 2016
¿Recomendarías este curso?: Sí

Quality Management Training

Q
Quality manager
10/11/2016
Lo mejor: I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
A mejorar: Everything OK.
Curso realizado: Noviembre 2016
¿Recomendarías este curso?: Sí

Operational Management Training

C
Contract Manager Parking
09/11/2016
Lo mejor: Very enjoyable and well presented. The trainer even provided additional useful information to the course content to help us achieve our objectives.
A mejorar: No negative aspects.
Curso realizado: Noviembre 2016
¿Recomendarías este curso?: Sí

Culture Change Training

P
Process manager
30/10/2016
Lo mejor: The tutor was excellent, a very good style of course delivery.
A mejorar: Everything was positive.
Curso realizado: Octubre 2016
¿Recomendarías este curso?: Sí

Sales through service – intermediate sales skills

A
Anonymous
30/10/2016
Lo mejor: Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
A mejorar: Everything OK.
Curso realizado: Octubre 2016
¿Recomendarías este curso?: Sí

Culture Change Training

C
Contact Centre Manager
28/10/2016
Lo mejor: I have worked with dancing lion on several projects mainly around change management. The trainer’s engagement with individuals to drive change was inspiring, especially amongst the most challenging people. The significant change in people's focus lead to a new culture and continuous improvement. I would definitely use dancing lion training again.
A mejorar: Nothing.
Curso realizado: Octubre 2016
¿Recomendarías este curso?: Sí

Sales through service – core sales skills

A
Anonymous
28/10/2016
Lo mejor: Gave me the building blocks to put together a sales pitch and the confidence to do it.
A mejorar: Nothing.
Curso realizado: Octubre 2016
¿Recomendarías este curso?: Sí

Coaching Skills Training

C
Communications coach
14/10/2016
Lo mejor: I learned how to coach and overcome barriers. I can’t wait to get started!
A mejorar: Nothing bad.
Curso realizado: Octubre 2016
¿Recomendarías este curso?: Sí

Core Customer Service and Communication Skills Training

C
Contact Centre Management
10/09/2016
Lo mejor: I used Dancing Lion Consultancy to provide training to my team. Motivation in our company was quite low at that moment due to a transfer. after those this course our team was different. They all performed really well and even were excited at work. This workshop looked at motivational techniques.
A mejorar: I saw the positive effects in my team, nothing negative.
Curso realizado: Septiembre 2016
¿Recomendarías este curso?: Sí

Operational Management Training

C
Contract manager
09/09/2016
Lo mejor: The trainer let the flow of conversation develop. Although my company organised the course, it wasn't a chore to be here.
A mejorar: Nothing bad.
Curso realizado: Septiembre 2016
¿Recomendarías este curso?: Sí

Call Centre and Helpdesk Training for Managers

H
Help Desk manager
10/08/2016
Lo mejor: The trainer was very well represented and knowledgable.
A mejorar: Everything OK.
Curso realizado: Agosto 2016
¿Recomendarías este curso?: Sí

Time Management Training

C
Company Director
10/08/2016
Lo mejor: Great trainer and consultant!
A mejorar: No negative aspects.
Curso realizado: Agosto 2016
¿Recomendarías este curso?: Sí

Core Customer Service and Communication Skills Training

O
Outsource Manager
10/08/2016
Lo mejor: The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
A mejorar: Everything OK.
Curso realizado: Agosto 2016
¿Recomendarías este curso?: Sí

Telephone sales training

A
Anonymous
02/08/2016
Lo mejor: This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
A mejorar: No negative aspects.
Curso realizado: Agosto 2016
¿Recomendarías este curso?: Sí

Call Centre and Helpdesk Training for Managers

C
Call Centre manager
18/07/2016
Lo mejor: A very good course with many good ideas to take away.
A mejorar: Nothing.
Curso realizado: Julio 2016
¿Recomendarías este curso?: Sí

Equality and Diversity Training

W
Workforce Development Manager
18/07/2016
Lo mejor: Dancing lion have the ability to translate the business need into a creative, informative and high quality training outcome that meets the need of the delegates and the business alike. We found that the dancing lion team were always ready to share ideas and explore new initiatives that complement the needs and culture of the organisation. First class delivery and real outcomes achieved, thank you.
A mejorar: Nothing.
Curso realizado: Julio 2016
¿Recomendarías este curso?: Sí

Core Customer Service and Communication Skills Training

Q
Quality Manager
18/07/2016
Lo mejor: Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
A mejorar: Nothing.
Curso realizado: Julio 2016
¿Recomendarías este curso?: Sí

Call Centre and Help Desk Training for Agents, Csrs And Advisors

T
Training Manager
19/05/2016
Lo mejor: Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
A mejorar: N/A.
Curso realizado: Mayo 2016
¿Recomendarías este curso?: Sí

Telephone Collections Training

C
Credit Service Association Client Manager
19/05/2016
Lo mejor: The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
A mejorar: N/A.
Curso realizado: Mayo 2016
¿Recomendarías este curso?: Sí

Advanced Customer Service and Communication Skills Training

C
Call centre agent
10/05/2016
Lo mejor: The trainer was excellent, friendly, professional and managed the group well.
A mejorar: No negative aspects.
Curso realizado: Mayo 2016
¿Recomendarías este curso?: Sí
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