Lifecycle- Service Transition (ST)
Curso
A Distancia
*Precio estimado
Importe original en USD:
$ 1,895
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Descripción
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Tipología
Curso
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Metodología
A distancia
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Duración
5 Días
Objetivo del curso: The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 core library, this course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. Destinatarios del curso: CIOs, CTOs, IT and Business Professionals and Process Owners involved in the ongoing management, coordi-nation and integration of operation activities within the Service Lifecycle ? Individuals who require a detailed understanding of the ITIL® V3 Service Transition stage and how it may be implemented to enhance the quality of IT service provision within an organization ? Individuals seeking to achieve the ITIL Master or ITIL Expert™ Certification
Acerca de este curso
Candidates for this course have: ITIL® V3 Foundation – obtained through ITIL® V3 Foundation or Bridge Course Recommended: 2 years IT Service Management experience A minimum of 21 hours of personal study
Opiniones
Programa académico
Service Transition purpose, goals, objectives and principles
- Management and control of all Service Transition activities
- Service Transition related activities around communications, commitment and organizational change
- Organizing Service Transition
- Analysis, justification and selection of the implementation approaches, chal-lenges, critical success factors and risks
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiarlo en cómodas cuotas mensuales.
Lifecycle- Service Transition (ST)
*Precio estimado
Importe original en USD:
$ 1,895